# Cariloop
> Your all-in-one caregiving solution, inclusive of Concierge Coaching, Personalized Care Coordination, and Backup Care Subsidy Administration.

Canonical page: https://marketplace.personifyhealth.com/partners/cariloop
Marketplace: personifyhealth
Last updated: 2026-08-18
Logo: https://assets.partnerfleet.app/1fmjvdhk2qtx2nm6ajb9f8nxnt70

## At a glance
- Category: [Caregiver support](https://marketplace.personifyhealth.com/t/category/caregiver-support)
- Partner packages: [Personify+](https://marketplace.personifyhealth.com/t/partner-packages/personify-plus)
- Partner tiers: [Certified partners](https://marketplace.personifyhealth.com/t/partner-tier/certified-partners)
- Billing model: [Subscription](https://marketplace.personifyhealth.com/t/billing-model/subscription-fee), [Utilization](https://marketplace.personifyhealth.com/t/billing-model/utilization-fee), [Both subscription & utilization](https://marketplace.personifyhealth.com/t/billing-model/both-subscription-and-utilization-fee)
- Billing type: [Through Personify Health](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health), [Invoicing](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health/invoicing)
- Eligibility threshold: [1,000 - 2,999](https://marketplace.personifyhealth.com/t/eligibility-threshold/1000-2999), [3,000+](https://marketplace.personifyhealth.com/t/eligibility-threshold/3000-plus)
- Partner reporting: [Personify Health dashboard](https://marketplace.personifyhealth.com/t/partner-reporting/personify-health-dashboard), [Partner dashboard](https://marketplace.personifyhealth.com/t/partner-reporting/partner-dashboard)
- Regions: [North America](https://marketplace.personifyhealth.com/t/regions/north-america)
- Languages: [English](https://marketplace.personifyhealth.com/t/languages/english), [French](https://marketplace.personifyhealth.com/t/languages/french), [Spanish](https://marketplace.personifyhealth.com/t/languages/spanish)
- Integration: [Strong (Standard)](https://marketplace.personifyhealth.com/t/integration/strong)
- Badge: Personify+
- Pricing: Cariloop Unlimited Model (PEPM), Cariloop Utilization-Based Model (PAYG), Cariloop Backup Care Subsidy Program
- Rating: 5.0/5 (1 reviews)
- Website: [www.cariloop.com](https://www.cariloop.com)

## Call to actions
- [Request a demo](https://personifyhealth.com/contact-us-partner-marketplace/)

## About
Since 2012, Cariloop has been a leader in caregiver support, offering comprehensive employee benefits. Caregiving is never one-size-fits-all. It’s a personal journey filled with meaningful moments and unique challenges. That’s why support needs to be accessible, flexible, and personalized. Our solution helps employees find care, afford care, and navigate the complexities of caregiving across areas including infant & childcare, elder care, chronic illness support, LGBTQIA+ support, neurodiversity support, veterans’ support, and mental health.  Today, we serve nearly 2 million employees through our Caregiver Support Platform® with access to:Personalized Coaching: Licensed Cariloop Coaches bring 12+ years of clinical and real-world experience to guide members through everyday and complex care needs, with empathy, personalized support, and fast responses within 2 hours.Backup Care: When employers partner with Cariloop, they receive a Backup Care program tailored to their workforce and budget, so employees have reliable care—and can confidently show up for work. Employees use only what they need, and employers only pay for what is used.Care Coordination: On-demand access to vetted care options for children, adults, seniors, pets, and more. On-demand, network-agnostic sourcing and vetting from our licensed Care Team or self-serve booking through an embedded provider marketplace. We do the legwork to help working caregivers find and vet the care they need for routine and backup care.Robust Toolkit: Intuitive, collaborative tools and curated resources that help working caregivers and their families stay informed and organized, including support plans, medication tracker, community channels, and more.Cariloop enhances employee engagement, productivity, and retention while reducing absenteeism—ultimately delivering a 3x ROI for our clients and up to 50% savings on Backup Care.

## By The Numbers
Cariloop enhances employee well-being and boosts company performance. With NPS scores of 86 (Member) and 93 (Client), Cariloop reduces caregiver stress, saves time, cuts Backup Care costs by up to 50%, and delivers 2–3x ROI while strengthening culture, improving recruiting efforts, and advancing ESG impact.

## Services
- **Backup Care Subsidy Administration** — Cariloop delivers flexible, cost-effective Backup Care tailored to each workforce. Employers pay only for the care they use – no markups or upfront overpayments. Employees receive personalized, expert support finding vetted care for children, adults, pets, and more.
- **Concierge Coaching** — Dedicated, highly qualified Coaches provide guidance and specialized support for employees throughout the care journey. All Coaches are full-time W2 employees, with an average of 12 years of experience in their respective fields. Areas of expertise include: infant and childcare, eldercare, mental health, neurodivergence and special needs, legal and financial resources, LGBTQIA+ support, end-of-life planning, and more.
- **Care Coordination** — Cariloop’s network-agnostic approach delivers the broadest, most flexible access to care. We offer on-demand sourcing and vetting of care, regardless of network or location; instant booking with participating childcare providers; and access to our self-serve, embedded care marketplace to find and book from 1M+ background-checked providers.

## Screenshots
- [Cariloop Overview Video (video)](https://player.vimeo.com/video/928794866?h=92f6d7c5b5)
- ![Cariloop stands apart by delivering support from childcare to eldercare through expert care navigation, rigorously vetted backup care, and a fully configurable subsidy program — all in one seamless solution.](https://assets.partnerfleet.app/9zaj4atkejqah82lwlwz5z8at0m9)

## Benefits
- **Hours Saved Per Employee** — Cariloop Coaches are saving working caregivers and their families approximately 73 hours per case in navigating complicated and stressful caregiving responsibilities. 
- **Backup Care Savings** — Employers who partner with Cariloop can see up to 50% cost savings with their Backup Care program budget.
- **Return on Investment** — Our customers see a strong ROI compared to Cariloop’s fees. By tracking member engagement and service utilization, we are currently calculating an average 2.9x ROI for employer-provided Caregiver Support.

## Testimonials
- "Our partnership with Cariloop has been an integral part of supporting our employees when they need it most. Every employee is going through something in their personal lives, and having Cariloop available to offer support and guidance to alleviate some of their stress helps them focus while they are at work." — Client, Cariloop
- "We started off just looking for backup care, but quickly saw an opportunity to make it easier to support our caregivers more broadly and deliver white glove support with enhanced digital tools." — Client, Cariloop

## Resources
- [Cariloop - Blog](https://cariloop.com/news/cariloops-caregiver-support-benefit-enhances-dows-employee-wellbeing-strategy) — Cariloop’s Caregiver Support Benefit Enhances Dow’s Employee Wellbeing Strategy
- [Cariloop - Case study](https://cariloop.com/case-studies/how-the-american-cancer-society-reduces-employee-stress-with-cariloop?custom_paged=1) — How the American Cancer Society Reduces Employee Stress with Cariloop
- [Cariloop - News](https://cariloop.com/news/caring-smarter-why-cost-effective-caregiver-support-is-good-for-business-in-2025?custom_paged=1) — Caring Smarter: Why Cost-Effective Caregiver Support Is Good for Business in 2025

## Permissions
- Rewards — Pull from Partner — Rewardable activities

## Reviews
- 5/5 — "Cariloop has been a lifeline during one of the most overwhelming seasons of my life as a wife and mother. Having a dedicated care coach who guides me step by step has lifted so much stress off our family." — Maggie, November 2025