# Cleo
> Cleo is a human-guided, global care platform for all of life's changes and stages.

Canonical page: https://marketplace.personifyhealth.com/partners/cleo
Marketplace: personifyhealth
Last updated: 2026-04-07
Logo: https://assets.partnerfleet.app/gsx6d5xsvhz56ogcldkkr6d0hspi

## At a glance
- Category: [Caregiver support](https://marketplace.personifyhealth.com/t/category/caregiver-support)
- Partner tiers: [Certified partners](https://marketplace.personifyhealth.com/t/partner-tier/certified-partners)
- Billing model: [Subscription](https://marketplace.personifyhealth.com/t/billing-model/subscription-fee)
- Billing type: [Through Personify Health](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health), [Invoicing](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health/invoicing)
- Eligibility threshold: [<150](https://marketplace.personifyhealth.com/t/eligibility-threshold/fewer-than-150), [151 - 499](https://marketplace.personifyhealth.com/t/eligibility-threshold/151-499), [500 - 999](https://marketplace.personifyhealth.com/t/eligibility-threshold/500-999), [1,000 - 2,999](https://marketplace.personifyhealth.com/t/eligibility-threshold/1000-2999), [3,000+](https://marketplace.personifyhealth.com/t/eligibility-threshold/3000-plus)
- Partner reporting: [Personify Health dashboard](https://marketplace.personifyhealth.com/t/partner-reporting/personify-health-dashboard), [Partner reports](https://marketplace.personifyhealth.com/t/partner-reporting/partner-reports)
- Regions: [Australia and New Zealand](https://marketplace.personifyhealth.com/t/regions/australia-and-new-zealand), [Central and South America](https://marketplace.personifyhealth.com/t/regions/central-and-south-america), [Europe](https://marketplace.personifyhealth.com/t/regions/europe), [Middle East](https://marketplace.personifyhealth.com/t/regions/middle-east), [North America](https://marketplace.personifyhealth.com/t/regions/north-america), [Africa](https://marketplace.personifyhealth.com/t/regions/africa), [Asia Pacific](https://marketplace.personifyhealth.com/t/regions/asia-pacific)
- Languages: [English](https://marketplace.personifyhealth.com/t/languages/english), [French](https://marketplace.personifyhealth.com/t/languages/french), [German](https://marketplace.personifyhealth.com/t/languages/german), [Spanish](https://marketplace.personifyhealth.com/t/languages/spanish), [Others](https://marketplace.personifyhealth.com/t/languages/others)
- Integration: [Strong (Standard)](https://marketplace.personifyhealth.com/t/integration/strong)
- Pricing: Subscription price
- Website: [hicleo.com](https://hicleo.com)

## Call to actions
- [Request a demo](https://personifyhealth.com/contact-us-partner-marketplace/)

## About
Cleo is the first global family benefits platform to support every stage of parenting and caregiving, from considering starting a family all the way through to caring for an adult loved one. Cleo partners with forward-thinking employers to pioneer the next generation of family-centered care by supporting each parent and caregiver with their health and wellness, helping them navigate parenting and caregiving challenges, and supporting their career growth. The Cleo service is delivered through a digital platform (web messaging and app-based programming, including messaging) and a global Guide team of parenting & caregiving experts. For members, Cleo's support model flexes to to serve all spectrums of need and engagement preferences while providing evidence-based support and high value interventions throughout all experiences. For employers, Cleo provides meaningful engagement data, family health insights, and health outcomes resulting in an estimated 2:1 ROI across all offerings. Cleo currently covers 3 million hopeful parents; parents of newborns, kids, and teens; and caregivers of adult loved ones in 70+ countries. Through Cleo's interventions and support: 70% of members at high risk for burnout improve their overall FHI score55% of members experience improved emotional wellness53% of members report increased confidence in their role as a caregiver Cleo's proven ability to improve mental health, well-being and productivity for parents and caregivers drives a 2:1 ROI and an average of $2,000 per member cost savings.

## By The Numbers
78% of participants in Cleo's Mental Health Program reported overall improvement80% of Cleo members agree Cleo saved them time97% of Cleo members returned to work after the birth of a child

## Services
- **Advanced Analytics and Risk Stratification** — Cleo's Family Health Index (FHI) is a proprietary multi-dimensional, data-driven, real-time tool built to measure the overall risk of burnout for the caregiver. Cleo's proactive engagement model leverages the results of the Family Health Index to provide targeted interventions to areas of need identified through the assessment resulting in improved health outcomes, workforce engagement and lower healthcare and employer costs. 
- **Unlimited Access - Guides, Specialists, Concierges** — Unlimited access to a Cleo Guide, a team of Specialists, and Cleo's Care Activity team is available to members in 70+ countries across 40+ specialties and 15+ spoken languages. Cleo team empowers members to be more confident and competent in supporting their loved ones and taking care of their own health. Individual support complemented by real help checking things off members' to-do list alleviates root cause stressors and improves health and well-being. 
- **24/7 Personalized Support** — Cleo's evidence-based care pathways are designed by parenting, caregiving, and self-care experts to help members tackle one task at a time, learn from curated articles, and discover other resources. Members also get connected to the existing employer benefits that will support their journey. Through the Family Health Index, members are regularly assessed for burnout and are supported with personalized interventions and content in the app. 

## Screenshots
- [Cleo: The Answer for Today's Families (video)](https://player.vimeo.com/video/1006969793?app_id=122963)
- [The Cleo Experience (video)](https://player.vimeo.com/video/547721359?app_id=122963)

## Benefits
- **Cost savings, improved outcomes** — Cleo’s proactive care model identifies high-risk members that need support, and intervenes before issues reach a crisis point. Cleo saves you money and your employees' time and health. Cleo the only caregiving vendor on the market to have their ROI, cost-savings and outcomes independently verified by The Validation Institute. 
- **Holistic care for all employees** — Cleo's global wraparound care supports your employees and their whole family, no matter what they're going through. No other solution has the breadth or depth of support that Cleo does across all life stages, all around the globe.
- **Proactive interventions** — Cleo gets ahead of burnout and addresses the root cause, helping to stop costly issues before they even start. As a part of proactive intervention, Cleo also drives members to the right benefits at the right time, resulting in as much as 3x increased engagement in the programs and partners you’ve already invested in.

## Testimonials
- "It's amazing how quickly Cleo helped me feel less stressed, and more confident." — Member, Cleo
- "The beautify of Cleo is its agility. It allows our employees to access the right resources when they need them the most. We've seen incredible engagement as a result." — Client, Cleo

## Resources
- 2025 Family Health Index Annual Report — Review the latest results from Cleo's Family Health Index annual report. Learn more about the challenges working parents and caregivers are facing, and how Cleo can help with: burnout, emotional wellness strain, physical health issues, social isolation, limited self-care, relationship strain, issues with work-life balance, and productivity loss.
- [New independent report validates Cleo’s ability to improve employees’ mental health](https://hicleo.com/resource/new-independent-report-validates-cleos-ability-to-improve-employees-mental-health/) — The Validation Institute has verified Cleo’s Family Health Index™, and our ability to both measure caregiver health and deliver interventions that raise members’ PHQ-4 emotional wellness score.
- Cleo Overview  — Designed to support every stage of self-care, parenting and caregiving, because no matter who you are, we are all caring for someone.

## Permissions
- Rewards — Pull from Partner — Rewardable activities