# Pack Health
> The population health partner you've been looking for.

Canonical page: https://marketplace.personifyhealth.com/partners/pack-health
Marketplace: personifyhealth
Last updated: 2026-07-06
Logo: https://assets.partnerfleet.app/xx2vfjfiardytmujqquh3cpedq7r

## At a glance
- Category: [Condition management](https://marketplace.personifyhealth.com/t/category/condition-management), [Condition management - cancer](https://marketplace.personifyhealth.com/t/category/condition-management/condition-management-cancer), [Condition management - diabetes](https://marketplace.personifyhealth.com/t/category/condition-management/condition-management-diabetes)
- Partner tiers: [Certified partners](https://marketplace.personifyhealth.com/t/partner-tier/certified-partners)
- Billing model: [Utilization](https://marketplace.personifyhealth.com/t/billing-model/utilization-fee)
- Billing type: [Through Personify Health](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health), [Invoicing](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health/invoicing), [Through Partner](https://marketplace.personifyhealth.com/t/billing-type/through-partner ), [Invoicing](https://marketplace.personifyhealth.com/t/billing-type/through-partner /invoicing), [Claims billing](https://marketplace.personifyhealth.com/t/billing-type/through-partner /claims-billing), [Combined billing](https://marketplace.personifyhealth.com/t/billing-type/combined-billing)
- Eligibility threshold: [<150](https://marketplace.personifyhealth.com/t/eligibility-threshold/fewer-than-150), [151 - 499](https://marketplace.personifyhealth.com/t/eligibility-threshold/151-499), [500 - 999](https://marketplace.personifyhealth.com/t/eligibility-threshold/500-999), [1,000 - 2,999](https://marketplace.personifyhealth.com/t/eligibility-threshold/1000-2999), [3,000+](https://marketplace.personifyhealth.com/t/eligibility-threshold/3000-plus)
- Partner reporting: [Partner reports](https://marketplace.personifyhealth.com/t/partner-reporting/partner-reports)
- Regions: [North America](https://marketplace.personifyhealth.com/t/regions/north-america)
- Languages: [English](https://marketplace.personifyhealth.com/t/languages/english)
- Integration: [Medium (Some caveats)](https://marketplace.personifyhealth.com/t/integration/medium)
- Pricing: Subscription price, Reporting fee
- Website: [www.questdiagnostics.com/brands/pack-health](https://www.questdiagnostics.com/brands/pack-health)

## Call to actions
- [Request a demo](https://personifyhealth.com/contact-us-partner-marketplace/)

## About
Pack Health is an evidence-based patient engagement platform that changes health behaviors to close gaps in care and improve outcomes. The high-touch engagement model is proven to increase care access, improve patient centricity, and reduce costs. Pack Health comprehensively addresses chronic conditions, comorbidities, social determinants, and barriers to drive results across industries, including life sciences, health systems, health plans, and research. Pack Health was acquired by Quest Diagnostics in 2022. Pack Health -  available programs:CARDIOMETABOLIC: Type 2 Diabetes, Diabetes Prevention, Weight Management, Cardiovascular Health, Hypertension, Congestive Heart Failure, Atrial FibrillationAUTOIMMUNE: Rheumatoid Arthritis, Multiple Sclerosis, Crohns & Colitis, IBS/IBD, Psoriasis, Psoriatic ArthritisRESPIRATORY: Asthma, Chronic Obstructive Pulmonary DiseaseONCOLOGY: Tumor-agnostic, Breast Cancer, Multiple Myeloma, CLL, Prostate, Symptom Management, SurvivorshipOTHER: Chronic Musculoskeletal Pain, Chronic Pain with Prescribed Opioid, Depression, Behavioral Health, Chronic Kidney Disease, 30 Day Readmission Reduction

## By The Numbers
38% average reduction in 30-day hospital readmissions among clients54% of members improved medical adherence5:1 ROI shown from healthcare cost savings

## Services
- **Pack Health Program** — Pack Health offers digital health coaching to improve outcomes across more than 25 chronic conditions. The approach extends support to people with chronic conditions who understand what they should be doing to manage their health, but who can’t be successful on their own, often due to inherent barriers. Pack Health is designed to move the needle on the metrics that directly affect your bottom line through personalized, one-on-one, evidence-based support on a HIPAA-secure digital coaching platform. Pack Health serves as a complement to clinical care provision, supporting individuals and driving behavior change at home, where the majority of health management truly occurs.
- **Pack Health Coaching** — With each individual we engage, Pack Health addresses chronic conditions, behavioral health, and social determinants of health. Through a weekly cadence of goal-setting, our Health Advisors learn about the individual’s motivators and barriers. The relationship-based coaching and goal-centered approach enhances member self-efficacy resulting in improvements in key clinical indicators, such as blood glucose, and behavioral factors, such as diet, exercise and medication adherence. 
- **Pack Health available programs** — CARDIOMETABOLIC: Type 2 Diabetes, Diabetes Prevention, Weight Management, Cardiovascular Health, Hypertension, Congestive Heart Failure, Atrial FibrillationAUTOIMMUNE: Rheumatoid Arthritis, Multiple Sclerosis, Crohns & Colitis, IBS/IBD, Psoriasis, Psoriatic ArthritisRESPIRATORY: Asthma, Chronic Obstructive Pulmonary DiseaseONCOLOGY: Tumor-agnostic, Breast Cancer, Multiple Myeloma, CLL, Prostate, Symptom Management, SurvivorshipOTHER: Chronic Musculoskeletal Pain, Chronic Pain with Prescribed Opioid, Depression, Behavioral Health, Chronic Kidney Disease, 30 Day Readmission Reduction

## Screenshots
- [Pack Health (video)](https://youtu.be/en2dwsIqS3Q?si=ebvokiuuDuQFeiD7)
- [Pack Health (video)](https://youtu.be/lsXvvEIMwa8?si=4hjCe8AwVQa9hzQh)

## Benefits
- **Reduce costs** — Pack Health's solutions have shown to have as high as a 5 to 1 return on investment.1
- **Designed to scale** — Dynamically built to complement your existing infrastructure.
- **Patient recommended** — Pack Health's remote and accessible health coaching solutions deliver a 69 NPS.

## Resources
- [Pack Health - research](https://www.questdiagnostics.com/our-company/actions-insights/2023-blogs/pack-health-debuts-new-research-at-aha-scientific-sessions-on-effectiveness-of-digital-health-coaching-for-individuals-with-type-2-diabetes) — Pack Health debuts new research at AHA Scientific Sessions on effectiveness of digital health coaching for individuals with type 2 diabetes
- [Pack Health - LinkedIn post](https://www.linkedin.com/posts/pack-health_when-it-comes-to-real-world-evidence-generation-activity-7237515863543705601-VJAt?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAalaOIBMyiJji8_Bi8LrgR55RpOVRcux8Y) — When it comes to real-world evidence generation, the fragmentation of clinical, social, lab, patient-reported outcomes, and qualitative data is frequently a challenge for pharmaceutical companies seeking to better understand the patient experience and enhance product differentiation. 
- [Pack Health - expansion](https://www.madeinalabama.com/2023/01/pack-health-to-expand-birmingham-operation-with-200-new-positions/) — As a result of the company’s growth throughout the COVID-19 pandemic, when many turned to virtual care services including health coaching, Pack Health is expanding its current headquarters to accommodate the increasing employee headcount.

## Permissions
- Rewards — Pull from Partner — Rewardable activities