# Pelago Health
> Substance use management for the workplace.

Canonical page: https://marketplace.personifyhealth.com/partners/pelago-health
Marketplace: personifyhealth
Last updated: 2026-02-02
Logo: https://assets.partnerfleet.app/bhjfeackcycrtq40i5rv27k0x2z1

## At a glance
- Category: [Tobacco cessation & substance use](https://marketplace.personifyhealth.com/t/category/tobacco-cessation-and-substance-use)
- Partner tiers: [Certified partners](https://marketplace.personifyhealth.com/t/partner-tier/certified-partners)
- Billing model: [Subscription](https://marketplace.personifyhealth.com/t/billing-model/subscription-fee), [Utilization](https://marketplace.personifyhealth.com/t/billing-model/utilization-fee), [Both subscription & utilization](https://marketplace.personifyhealth.com/t/billing-model/both-subscription-and-utilization-fee)
- Billing type: [Through Personify Health](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health), [Invoicing](https://marketplace.personifyhealth.com/t/billing-type/through-personify-health/invoicing), [Through Partner](https://marketplace.personifyhealth.com/t/billing-type/through-partner ), [Invoicing](https://marketplace.personifyhealth.com/t/billing-type/through-partner /invoicing), [Claims billing](https://marketplace.personifyhealth.com/t/billing-type/through-partner /claims-billing), [Combined billing](https://marketplace.personifyhealth.com/t/billing-type/combined-billing)
- Eligibility threshold: [<150](https://marketplace.personifyhealth.com/t/eligibility-threshold/fewer-than-150), [151 - 499](https://marketplace.personifyhealth.com/t/eligibility-threshold/151-499), [500 - 999](https://marketplace.personifyhealth.com/t/eligibility-threshold/500-999), [1,000 - 2,999](https://marketplace.personifyhealth.com/t/eligibility-threshold/1000-2999), [3,000+](https://marketplace.personifyhealth.com/t/eligibility-threshold/3000-plus)
- Partner reporting: [Personify Health dashboard](https://marketplace.personifyhealth.com/t/partner-reporting/personify-health-dashboard), [Partner reports](https://marketplace.personifyhealth.com/t/partner-reporting/partner-reports)
- Regions: [North America](https://marketplace.personifyhealth.com/t/regions/north-america)
- Languages: [English](https://marketplace.personifyhealth.com/t/languages/english)
- Integration: [Medium (Some caveats)](https://marketplace.personifyhealth.com/t/integration/medium)
- Pricing: Utilization price, Fee for service
- Website: [www.pelagohealth.com](https://www.pelagohealth.com)

## Call to actions
- [Request a demo](https://personifyhealth.com/contact-us-partner-marketplace/)

## About
Pelago is a leading brand that offers a virtual clinic for substance use management. Their personalized treatment programs are designed to help people overcome tobacco, alcohol, and opioid use, while also assisting businesses in reducing healthcare costs. They have recently expanded their services to include substance use care for young adults aged 15-17. Pelago's virtual clinic takes a comprehensive and individualized approach to substance use care, considering factors such as health, habits, genetics, and goals. Their evidence-based solutions are backed by decades of research and include a physician-led care team, remote monitoring using at-home devices, personalized tech and support, and a members' hub for medication-assisted treatment (MAT). Trusted by hundreds of organizations, Pelago's program has shown impressive results, with members seeing significant reductions in alcohol and tobacco use, as well as high rates of opioid abstinence. In addition to helping individuals achieve their goals, Pelago's services have a positive impact on employers by reducing healthcare spend and boosting workforce productivity. They offer a cost-effective solution that delivers life-changing outcomes while supporting the overall well-being of employees.

## By The Numbers
44% tobacco quit rate at 12 months with 52% quit rate after 4 weeks60% reduction in alcohol use among among participants within the first 90 days67% negative opioid test rate after 90 days

## Services
- **Pelago Support** — Support provides a digital first experience with unlimited coaching support for Enrolled Members who want to explore a safer relationship with substance use. Features:• Digital Cognitive Behavioral Support (12-month access)• Remote Monitoring devices• Unlimited asynchronous, in-app coaching
- **Pelago Manage** — Manage takes all the benefits of Support and adds the care of a Counselor for Enrolled Members who may have a more advanced substance dependence. Features:• All Support services plus• Asynchronous in-app dialogue with a Coach or Counselor• Up to 8 telehealth sessions with a Coach or Counselor
- **Pelago Treat** — Treat is for those cases where an Enrolled Member needs more intensive therapy, complex comorbid conditions are present, and/or medication is needed to help manage cravings. Features:• All Support and Manage services plus• Complex condition support (e.g. co-occurring mental illness)• Medication management support• Up to 8 telehealth sessions with a Provider

## Screenshots
- [Pelago Health (video)](https://player.vimeo.com/video/1031307505?h=70ea85e5c9)
- [Pelago Health (video)](https://youtu.be/oEZqu0c9kag?si=7Crl2WXf1Qb0Nd8Q)
- [Pelago Health (video)](https://youtu.be/ioBC8Y_ywAc?si=muD9xbUXEntRDuH0)

## Benefits
- **Tremendous cost savings** — Decrease healthcare claims, minimize the number of absent workers, and improve productivity across your organization. It’s a win-win-win.
- **Accessible treatment—anytime, anywhere** — Help your people navigate towards brighter days with a fully virtual program — available 24/7, 365 days a year. With Pelago, help is only a tap away.
- **Deliver life-changing outcomes** — We provide industry-leading outcomes, significant cost savings, and member experience improvements. All because our program is based on leading substance use treatment standards. And proper research.

## Testimonials
- "Pelago has truly exceeded my expectations, putting me back in control of my life. Their combination of counseling and medication is really effective. It has given me the tools to resist falling back into my long set patterns. Now my cravings are nearly gone, but I keep Naltrexone on hand in case I choose to drink socially or if the cravings come back. It’s truly empowering." — Peter, Pelago member
- "I’ve been recommending the Pelago program to my co-workers. I was off last week, and when I came back to work, my coworkers asked what I did. I said, I quit smoking! Since 90% of my coworkers are smokers, they were amazed and wanted to know how I did it. Some asked for the name of the App." — Member, Pelago member
- "For awhile before starting the Pelago program I wanted to cut down my alcohol consumption. I was struggling on my own but thought that the only option was abstinence based, and what I wanted was to return to responsible drinking as I had been in the past." — Angie, Pelago member

## Resources
- [Pelago Report](https://www.pelagohealth.com/resources/white-papers/pelago-2024-annual-state-of-substance-use-management-trend-report/) — Pelago 2024 Annual State of Substance Use Management Trend Report
- [Pelago Customer Stories](https://www.pelagohealth.com/customer-stories/driving-change-for-a-fortune-500/) — How one Fortune 500 company decreased alcohol use across its organization while improving mental health.
- [Pelago Cost Effectiveness Study](https://www.pelagohealth.com/resources/white-papers/2025-substance-use-cost-report-savings-the-real-roi-of-modern-care/) — 2025 substance use cost report: savings & the real ROI of modern care including a 4.5:1 return on investment in 12 months (including Pelago program fee)

## Permissions
- Rewards — Pull from Partner — Rewardable activities