Let’s provide help and hope, together
Your all-in-one caregiving solution, inclusive of Concierge Coaching, Network-Agnostic Care Coordination, and Backup Care Subsidy Administration.
Description
Since 2012, Cariloop has been a leader in caregiver support, offering comprehensive employee benefits. Caregiving is never one-size-fits-all. It’s a personal journey filled with meaningful moments and unique challenges. That’s why support needs to be accessible, flexible, and personalized. Our solution helps employees find care, afford care, and navigate the complexities of caregiving across areas including infant & childcare, elder care, chronic illness support, LGBTQIA+ support, neurodiversity support, veterans’ support, and mental health.
Today, we serve nearly 2 million employees through our Caregiver Support Platform® with access to:
- Personalized Coaching: Licensed Cariloop Coaches bring 12+ years of clinical and real-world experience to guide members through everyday and complex care needs, with empathy, personalized support, and fast responses within 2 hours.
- Backup Care: When employers partner with Cariloop, they receive a Backup Care program tailored to their workforce and budget, so employees have reliable care—and can confidently show up for work. Employees use only what they need, and employers only pay for what is used.
- Care Coordination: On-demand access to vetted care options for children, adults, seniors, pets, and more. On-demand, network-agnostic sourcing and vetting from our licensed Care Team or self-serve booking through an embedded provider marketplace. We do the legwork to help working caregivers find and vet the care they need for routine and backup care.
- Robust Toolkit: Intuitive, collaborative tools and curated resources that help working caregivers and their families stay informed and organized, including support plans, medication tracker, community channels, and more.
Cariloop enhances employee engagement, productivity, and retention while reducing absenteeism—ultimately delivering a 3x ROI for our clients and up to 50% savings on Backup Care.
By The Numbers
Cariloop enhances employee well-being and boosts company performance. With NPS scores of 86 (Member) and 93 (Client), Cariloop reduces caregiver stress, saves time, cuts Backup Care costs by up to 50%, and delivers 2–3x ROI while strengthening culture, improving recruiting efforts, and advancing ESG impact.
Services
Concierge Coaching
Dedicated, highly qualified Coaches provide guidance and specialized support for employees throughout the care journey. All Coaches are full-time W2 employees, with an average of 12 years of experience in their respective fields. Areas of expertise include: infant and childcare, eldercare, mental health, neurodivergence and special needs, legal and financial resources, LGBTQIA+ support, end-of-life planning, and more.
Backup Care
Care Coordination: Cariloop’s network-agnostic approach delivers the broadest, most flexible access to care. We offer on-demand sourcing and vetting of care regardless of network or location, access to our embedded marketplace of providers for self-serve booking, and optional Personal Network to allow employees to lean on friends and family—while protecting employers from fraud and misuse.
Subsidy Administration (optional): When employers partner with Cariloop, they receive a Backup Care program tailored to their workforce and budget, so employees have reliable care—and can confidently show up for work. Employees use only what they need, and employers only pay for what is used.
Subsidy Administration (optional): When employers partner with Cariloop, they receive a Backup Care program tailored to their workforce and budget, so employees have reliable care—and can confidently show up for work. Employees use only what they need, and employers only pay for what is used.
Tools & Resources
A robust collection of essential caregiving resources, including caregiver support plans, community channels, medication and appointment trackers, and articles published by licensed coaches.
Media
Benefits
Hours Saved Per Employee
Cariloop Coaches are saving working caregivers and their families approximately 73 hours per case in navigating complicated and stressful caregiving responsibilities.
Backup Care Savings
Employers who partner with Cariloop can see up to 50% cost savings with their Backup Care program budget.
Return on Investment
Our customers see a strong ROI compared to Cariloop’s fees. By tracking member engagement and service utilization, we are currently calculating an average 2.9x ROI for employer-provided Caregiver Support.
Testimonials
Resources
Integration Diagram
Data
Rewards
Rewards
Data
Rewardable activities
Rewardable activities