Life-changing care for caregivers

Cleo is a human-guided, global care platform for all of life's changes and stages.

Description

Cleo is the first global family benefits platform to support every stage of parenting and caregiving, from considering starting a family all the way through to caring for an adult loved one. Cleo partners with forward-thinking employers to pioneer the next generation of family-centered care by supporting each parent and caregiver with their health and wellness, helping them navigate parenting and caregiving challenges, and supporting their career growth. The Cleo service is delivered through a digital platform (web messaging and app-based programming, including messaging) and a global Guide team of parenting & caregiving experts. For members, Cleo's support model flexes to to serve all spectrums of need and engagement preferences while providing evidence-based support and high value interventions throughout all experiences. For employers, Cleo provides meaningful engagement data, family health insights, and health outcomes resulting in an estimated 2:1 ROI across all offerings. Cleo currently covers 3 million hopeful parents; parents of newborns, kids, and teens; and caregivers of adult loved ones in 70+ countries. Through Cleo's interventions and support:

70% of members at high risk for burnout improve their overall FHI score
55% of members experience improved emotional wellness
53% of members report increased confidence in their role as a caregiver

Cleo's proven ability to improve mental health, well-being and productivity for parents and caregivers drives a 2:1 ROI and an average of $2,000 per member cost savings.

Services

Advanced Analytics and Risk Stratification

Cleo's Family Health Index (FHI) is a proprietary multi-dimensional, data-driven, real-time tool built to measure the overall risk of burnout for the caregiver. Cleo's proactive engagement model leverages the results of the Family Health Index to provide targeted interventions to areas of need identified through the assessment resulting in improved health outcomes, workforce engagement and lower healthcare and employer costs.

Unlimited Access - Guides, Specialists, Concierges

Unlimited access to a Cleo Guide, a team of Specialists, and Cleo's Care Activity team is available to members in 70+ countries across 40+ specialties and 15+ spoken languages. Cleo team empowers members to be more confident and competent in supporting their loved ones and taking care of their own health. Individual support complemented by real help checking things off members' to-do list alleviates root cause stressors and improves health and well-being.

24/7 Personalized Support

Cleo's evidence-based care pathways are designed by parenting, caregiving, and self-care experts to help members tackle one task at a time, learn from curated articles, and discover other resources. Members also get connected to the existing employer benefits that will support their journey. Through the Family Health Index, members are regularly assessed for burnout and are supported with personalized interventions and content in the app.

Media

Benefits

Cost savings, improved outcomes

Cleo’s proactive care model identifies high-risk members that need support, and intervenes before issues reach a crisis point. Cleo saves you money and your employees' time and health. Cleo the only caregiving vendor on the market to have their ROI, cost-savings and outcomes independently verified by The Validation Institute.

Holistic care for all employees

Cleo's global wraparound care supports your employees and their whole family, no matter what they're going through. No other solution has the breadth or depth of support that Cleo does across all life stages, all around the globe.

Proactive interventions

Cleo gets ahead of burnout and addresses the root cause, helping to stop costly issues before they even start. As a part of proactive intervention, Cleo also drives members to the right benefits at the right time, resulting in as much as 3x increased engagement in the programs and partners you’ve already invested in.